Contacta Systems Ltd
At Contacta we help you to promote an inclusive environment and enhance customer service through our unique range of solutions including; hearing loops, speech transfer systems and queue control products. Our talented in-house design team ensure that our products are at the forefront of technology. We work closely with our customers to review and develop the range, ensuring we are able to deliver the right solution for you.
Customers are the most important part of any leisure business. It is vitally important that they are well looked after and given the highest standards of service, so that they come back again and share their experiences with friends and family. Our products give you the tools to deliver this customer service and ensure that your facilities are inclusive and accessible for everyone.
Managing queues, especially during busy periods, can be especially difficult and stressful for both customers and staff; our Q-Control systems relieve this stress and provide optimum management of single line queues.
Our Speech Transfer Systems enable clear communication between staff and customers at interaction points, particularly in loud and busy environments. Not only can customers hear your staff clearly, but speech transfer systems reduce overall noise in the staff working environment, making your business a better place to work.
Hearing loops are built into all our speech systems and we offer a range of loops for hearing aid wearers, suitable for both one to one situations and large areas. By offering hearing loops you are ensuring that your venue is truly inclusive and welcome to all, and adhering to the Equality Act 2010.
Contacta was founded in 1970 and since then we have worked with a number of the UK`s top leisure facilities. Our products are installed at The Emirates Stadium, Thorpe Parc, Premier Inn, English Heritage, National Trust sites and Centre Parcs, to name just a few.
Our services don`t just finish with providing you the right tools, we have a team of field engineers installing and servicing our products across the UK, and we provide our clients with support and training to make sure you get the most out of our systems.
Stand Number: 2512